We have a minimum order for our team to be on-site during your wedding/event date to set up all of your rentals/decor. Please refer to our different package options here. We can always deliver your items to your venue with a minimum requirement based on your venue location. Please reach out to us at firstname.lastname@example.org to discuss the details of your event and we will do our best to accommodate your needs.
Do you have an order minimum for rentals for my wedding/event?
No problem!! We will gather all of the rental items you would like, and have them packaged for you to pick up at our warehouse the Thursday before your wedding. Our warehouse is located at 150 Quarry Road Pembroke, ON. The rental items are due back to our Inspired Warehouse on Mondays. Our warehouse hours are Monday-Thursday 8:00am-4:00pm. Please refer to our HOMEGROWN package.
What if I don’t need a ton of decor, but still want to rent a few items?
Of course! We understand that your guest count changes. All final changes are due 14 days prior to your event. You can add or edit items on your order, although they must be of equal or greater value as your rental deposit.
Can I change the items on my rental order?
Our travel fees are calculated based on the distance of your venue from our warehouse. Our set up fees are determined by the number of rentals on your order. We want to ensure we have enough staff, trucks and supplies to fulfill your order.
Do you charge travel fees or set up fees?
That’s totally fine! You can speak with our experienced design consultants and they can offer suggestions based on your budget, venue, number of guests, and your overall style.
What if I am not sure what I need to rent for my venue?
We require your final balance to be paid 30 days prior to your event.
When is the final balance due on my invoice?
Absolutely!! We have an experienced team of coordinators and planners. Please visit the wedding planning section of our website.
Can you assist me with my wedding planning and day of coordination?
LAURA & LIAM
One of the first things on my to do list was reach out to a decor company, and that’s when we I stumbled upon Inspired Events. Taylor, who we worked with from start to finish, was absolutely incredible. After our first discussion, I knew I was in very good hands. Her professionalism and calm demeanour put me at ease right away and I finally started to feel excited again.
The decor items were so stunning, high quality, and really elevated the look of the space - I barely recognized the backyard! On top of the decor being so wonderful, Taylor and her team worked so effortlessly with my other vendors and wedding planner. We highly recommend Inspired Events, whether you are planning a smaller wedding due to Covid, or a larger one in the future.
What is the difference between booking just a delivery or a full set up and tear down?
Our team will arrive on-site and offload all of your rented items off our truck and stack them neatly under your tent or in your venue. We expect the items to be in the same
condition when we pick them up. It will be your responsibility (or the venues) to place chairs around your guest tables, tie on cushions, put out glassware etc. We always look after washing/cleaning of the rented items, we just need them back in their correct totes.
Our experienced team will look after EVERYTHING. We will ensure
all your tables are set, cushions are tied, glasses are shined, and your card/gift table is set with all your decor. All of your rentals will be ready to go for your big day! We will also stack your chairs the next day, and load everything onto the truck so you don’t have to worry about having everything back in order for when we pick up.
*Our tents/lighting and dance floors are always set up by our experienced staff. This is included in the rental pricing.
We understand this is a very challenging time to be planning your wedding! We are able to postpone your wedding within the same calendar year, at no additional fees (as long as we are available.) If you wish to postpone into the next calendar year – we charge a 15% rebooking fee on your invoice subtotal before tax. Please email us ASAP if you wish to postpone so we can do our best to accommodate your new date.
What if I need to cancel or postpone my wedding because of COVID-19?
Yes!!!!!! We love a good DIY. If our team feels this is something we want to add into our inventory, we can work together on building you your dream backdrop/bar/etc. Please email us photos and we will get back to you with pricing.
Do you do custom builds/projects for weddings?
Our warehouse is located at 150 Quarry Road, Pembroke ON. Our hours are Monday-Thursday 8:00AM-4:00PM. If you need to return your items outside of these hours, please email us and we will do our best to accommodate. Please note there may be a small additional fee to return outside our regular hours.
What are your warehouse hours for the return and pick up of my rental order?
We know that our items sometimes get a little too much love, so a mandatory non-refundable 10% cleaning/damage waiver is added to every order. This covers normal wear & tear on our collection, but does not cover gross negligence – such as damage caused by spilled drinks or pieces not protected from inclement weather.
What happens if something gets damaged during my event/wedding?
Still have questions? Please send them to email@example.com